Privacy Policy

Last updated: January 2025

1. Introduction

everythingzimseq ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using everythingzimseq, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you create an account, we may collect:

  • Email address
  • Display name
  • Profile information (if you sign in with Google)

2.2 Usage Information

We automatically collect certain information when you use our platform:

  • Quiz attempts and scores
  • Learning progress and streaks
  • Resource downloads
  • Device information and browser type
  • IP address and approximate location

2.3 Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences (such as theme settings)
  • Keep you signed in
  • Analyze site traffic (with your consent)

You can manage your cookie preferences through our cookie consent banner.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our educational services
  • Track your learning progress and generate performance insights
  • Process payments for premium subscriptions
  • Send important updates about your account or our services
  • Improve our platform and develop new features
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties that help us operate our platform (e.g., Firebase for authentication, Supabase for data storage, Paynow for payment processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (HTTPS)
  • Secure authentication through Firebase
  • Regular security assessments
  • Limited access to personal data

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Opt-out: Decline analytics cookies through our consent banner
  • Data Portability: Request your data in a portable format

To exercise these rights, please contact us at the address provided below.

7. Children's Privacy

Our services are intended for students preparing for ZIMSEC examinations. If you are under 13 years of age, please use our platform under parental supervision. We do not knowingly collect personal information from children under 13 without parental consent.

8. Third-Party Services

Our platform uses the following third-party services:

  • Firebase: Authentication and hosting
  • Supabase: Database and user data storage
  • Paynow: Payment processing for Zimbabwe
  • Vercel Analytics: Website analytics (with consent)

Each service has its own privacy policy governing the use of your information.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account at any time, and we will delete your data within 30 days, except where retention is required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@everythingzimseq.com
  • Visit our Contact Us page